{"id":28928,"date":"2026-04-21T06:32:41","date_gmt":"2026-04-21T06:32:41","guid":{"rendered":"https:\/\/aristaexecutive.com\/?post_type=career&#038;p=28928"},"modified":"2026-04-21T07:45:07","modified_gmt":"2026-04-21T07:45:07","slug":"senior-account-manager","status":"publish","type":"career","link":"https:\/\/aristaexecutive.com\/en\/careers\/senior-account-manager\/","title":{"rendered":"Senior Account Manager"},"content":{"rendered":"\n<ul class=\"wp-block-social-links is-content-justification-right is-layout-flex wp-container-core-social-links-is-layout-765c4724 wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-youtube  wp-block-social-link\"><a href=\"https:\/\/www.youtube.com\/results?search_query=hanza+mechanics+narva\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21.8,8.001c0,0-0.195-1.378-0.795-1.985c-0.76-0.797-1.613-0.801-2.004-0.847c-2.799-0.202-6.997-0.202-6.997-0.202 h-0.009c0,0-4.198,0-6.997,0.202C4.608,5.216,3.756,5.22,2.995,6.016C2.395,6.623,2.2,8.001,2.2,8.001S2,9.62,2,11.238v1.517 c0,1.618,0.2,3.237,0.2,3.237s0.195,1.378,0.795,1.985c0.761,0.797,1.76,0.771,2.205,0.855c1.6,0.153,6.8,0.201,6.8,0.201 s4.203-0.006,7.001-0.209c0.391-0.047,1.243-0.051,2.004-0.847c0.6-0.607,0.795-1.985,0.795-1.985s0.2-1.618,0.2-3.237v-1.517 C22,9.62,21.8,8.001,21.8,8.001z M9.935,14.594l-0.001-5.62l5.404,2.82L9.935,14.594z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">YouTube<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-linkedin  wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\/company\/hanza-group\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.facebook.com\/hanzaclusterbaltics\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li><\/ul>\n\n\n\n<p><a href=\"https:\/\/hanza.com\/\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">HANZA<\/mark><\/a> <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">Group<\/mark> <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">(founded 2008) is a global knowledge and manufacturing company that modernizes and streamlines the manufacturing industry. Today, the group has 25 factories\u2063 in 7 countries, and around 3,500 employees, with a turnover of approximately SEK 6.5 billion. HANZA&#8217;s clients include leading product companies such as 3M, ABB, EATON, Epiroc, GE, Getinge, John Deere, Mitsubishi, SAAB, Sandvik, Siemens, and Tomra.<\/mark><\/p>\n\n\n\n<p><a href=\"https:\/\/hanza.com\/manufacturing-clusters\/cluster-baltics\/hanza-mechanics-narva\/\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">HANZA Mechanics Narva AS<\/mark><\/a> <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">is a multifunctional manufacturing site in Narva, Estonia, that provides manufacturing solutions in heavy mechanics. The customers come from the mining, energy, material management, and mechanical engineering sectors, focusing on cutting, bending, welding (manual and robotic), wet and powder coating services for sheet metal and heavy mechanics.<\/mark><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"AS Hanza Mechanics Narva\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/cJT7wtYa6S8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">We are looking for a<\/mark><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\"><strong>Senior Account Manager<\/strong><\/mark><\/strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">.<\/mark><\/h1>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Meaning, you are the voice of the customer at HANZA Mechanics Narva factory. The main customer in your portfolio is hard rock (gems, metals) underground mining industry leader, <\/mark><a href=\"https:\/\/www.mining.sandvik\/en\/products\/equipment\/\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">SANDVIK<\/mark><\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"880\" height=\"494\" src=\"https:\/\/aristaexecutive.com\/wp-content\/uploads\/2026\/04\/sandvik.avif\" alt=\"\" class=\"wp-image-28930\" srcset=\"https:\/\/aristaexecutive.com\/wp-content\/uploads\/2026\/04\/sandvik.avif 880w, https:\/\/aristaexecutive.com\/wp-content\/uploads\/2026\/04\/sandvik-300x168.avif 300w, https:\/\/aristaexecutive.com\/wp-content\/uploads\/2026\/04\/sandvik-768x431.avif 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">About the role:<\/mark><\/h3>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">A Senior Account Manager is a high-level role responsible for&nbsp;managing key client relationships, driving revenue growth, and ensuring client retention. You will develop strategic plans, identify upselling opportunities, negotiate prices and contracts, while acting as the primary contact to bridge client needs with internal team deliverables. <\/mark><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Your portfolio has appr. 1000 heavy metal production items with sales volumes appr. 10 million euros. The expansion of the portfolio and the increase in new sales comes from the support you will offer to the customer while HANZA and Sandvik both expand their businesses. You will be responsible for quarterly price negotiations regarding metal price changes, buffer stock, liability negotiations with the customer, and, if necessary, managing the contract amendment process (for example, communicating with other account managers, if necessary, with a law firm when drafting a contract, with Finnish or Swedish units, etc).<\/mark><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">Your challenges:<\/mark><\/h3>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">One of your challenges is to ensure correct information in the ERP (Monitor G5) system. Several cooperation partners in the metal industry do not use ERP solutions, and therefore, the information is sometimes incomplete, and there are issues related to production and delivery. Your task is to filter the accuracy of the information.<\/mark><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Also, we\u00b4d like you to find out new innovative ways to improve the overall work.<br>The desire is to eradicate the attitude that <em>this is how it has always been done<\/em>. Find out better and smart ways to improve. Perfect challenge for someone who has a lot of ideas, an achiever\u00b4s mentality, and great skills to communicate and \u201csell\u201d the ideas internally too.<\/mark><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">Message from hiring manager:<\/mark><\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"320\" src=\"https:\/\/aristaexecutive.com\/wp-content\/uploads\/2026\/04\/juhan-terasmaa-foto.webp\" alt=\"\" class=\"wp-image-28931\" srcset=\"https:\/\/aristaexecutive.com\/wp-content\/uploads\/2026\/04\/juhan-terasmaa-foto.webp 430w, https:\/\/aristaexecutive.com\/wp-content\/uploads\/2026\/04\/juhan-terasmaa-foto-300x223.webp 300w\" sizes=\"auto, (max-width: 430px) 100vw, 430px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.linkedin.com\/in\/juhan-terasmaa-705692ab\/\" type=\"link\" id=\"https:\/\/www.linkedin.com\/in\/juhan-terasmaa-705692ab\/\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">Juhan Terasmaa<\/mark><\/a><em>, <\/em><br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Plant Manager<\/mark><\/figcaption><\/figure>\n<\/div>\n\n\n<p><meta charset=\"utf-8\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\"><strong><em>Hello, Senior Account Manager!<\/em><\/strong>&nbsp;<\/mark><\/p>\n\n\n\n<p><em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">I\u2019m Juhan Terasmaa, a Site Manager at HANZA Mechanics Narva, running a heavy\u2011mechanics production site with clear accountability and very direct communication. I\u2019m looking for a Key Account Manager who owns customers end\u2011to\u2011end and works as part of the site management team \u2014 not as a messenger between sales and production. I expect early escalations, fact\u2011based discussions, and the ability to say both yes and no with confidence. In return, you get a clear mandate, fast decisions, and a site where reality matters more than PowerPoint.<\/mark><\/em><\/p>\n\n\n\n<p><em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Welcome to the team!<\/mark><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">Responsibilities:<\/mark><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Strategic Relationship Management:&nbsp;nurture long-term partnerships with high-value clients, understanding their business goals to provide solutions.<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Revenue Growth &amp; Retention:&nbsp;develop strategies to increase revenue from existing accounts, identify upselling\/cross-selling opportunities, and lead contract negotiations.<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Internal Collaboration &amp; Leadership:\u00a0coordinate with internal teams (production, supply chain, management) to deliver projects on time, and coordinate the Customer Support Officer\u00b4s work.<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Performance Monitoring:&nbsp;track account performance metrics, prepare status reports for management, and resolve client issues proactively.<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Strategic Planning:&nbsp;propose new solutions to improve client results and delivery.<\/mark><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">Location:<\/mark><\/h3>\n\n\n\n<div class=\"wp-block-webfactory-map\"><div class=\"wp-block-webfactory-map\"><iframe loading=\"lazy\" title=\"Map\" width=\"100%\" height=\"300px\" src=\"https:\/\/www.google.com\/maps\/embed\/v1\/place?q=Kulgu%205%2C%20Narva&amp;maptype=roadmap&amp;zoom=8&amp;key=AIzaSyA8HAKZl_3oovF_MwQfeXgn1tciLw7hKRQ\" frameborder=\"0\"><\/iframe><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">Your Skills and Experience:<\/mark><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Technical (higher) education (for example: metal work, welding technology, or other similar)<\/mark>;<\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Minimum 2+ years working experience in a larger production company as a sales manager or similar<\/mark>;<\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Proven track record of new sales<\/mark>;<\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Ideally, a story to tell on how your overall improvement ideas turned into a practice<\/mark>;<\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">English and Russian language skills are essential;<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">A B-category driving licence allows you to travel;<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">You are an experienced user of any ERP (and ideally CRM) systems (FYI: HANZA is using Monitor G5, and Salesforce).<\/mark><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">Your Social Competencies:<\/mark><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">A driven, ambitious spirit, an orientation towards achievements and innovation;<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Analytical and structured while working, as well as independent and able to make decisions;<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Ability to understand industry trends to anticipate future scenarios and develop effective strategies;<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Cooperative by nature, strong relationship builder and holder with internal and external peers.<\/mark><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-purple-color\">We Offer:<\/mark><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Health insurance (Confido).<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Team events.<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Instruction and training.<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Stable work environment and growth in an international company.<\/mark><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">ARISTA Executive Search is a recruitment partner for HANZA. When you apply, Your personal data will be collected, held, and processed for the purpose of the selection and recruiting process according to GDPR.<\/mark><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>HANZA Group (founded 2008) is a global knowledge and manufacturing company that modernizes and streamlines&#8230;<\/p>\n","protected":false},"featured_media":28929,"template":"","meta":{"_acf_changed":false,"_stc_notifier_status":"sent","_stc_notifier_sent_time":"2021-07-05 10:07:05","_stc_notifier_request":false,"_stc_notifier_prevent":false,"_stc_subscriber_keywords":"","_stc_subscriber_search_areas":""},"career_cat":[131,152],"career_location":[235,338],"career_firm":[389],"career_level":[150],"class_list":["post-28928","career","type-career","status-publish","has-post-thumbnail","hentry","career_cat-management","career_cat-sales","career_location-estonia","career_location-ida-virumaa-2","career_firm-hanza","career_level-functional-manager"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Senior Account Manager<\/title>\n<meta name=\"description\" content=\"All You Need Is One. 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